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Inbound Marketing for
Hotels & Ryokan

With native English and Chinese teams,we get you chosen from abroadand run all of it for you.

  • Native English and Chinese speakers on staff
  • Strong in travel
  • A full range of marketing solutions

We focus on the experience of the rooms, baths and breakfast that inbound visitors see on social media before they open a booking site, and use it to drive direct bookings for your hotel or ryokan.

Platforms we cover

  • Instagram
  • TikTok
  • Xiaohongshu (RED)

Overseas visitors research trips on social media now

177.87m stays

Overseas stays grew 8% in a year

Overnight stays by overseas visitors in 2025, up 8.2% year on year. Total overnight stays came to 653.48 million, down 0.8%

Japan Tourism Agency, Overnight Travel Statistics, 2025

27.2%

One night in four is an inbound guest

Overseas overnight stays of 177.87 million as a share of the 653.48 million total

Japan Tourism Agency, Overnight Travel Statistics, 2025

43.3%

Four in ten inbound visitors check social before departure

Share naming social media as a useful source before departure. Video sites come in at 39.6% and personal blogs at 23.9%

Japan Tourism Agency, Consumption Trend Survey for Foreigners Visiting Japan, 2025 annual report

11.1%

Only one in nine looks at the property's own site

The property's own website as a useful source before departure. Booking sites come in at 10.5% and review sites at 11.0%

Japan Tourism Agency, Consumption Trend Survey for Foreigners Visiting Japan, 2025 annual report

33.5%

What they want to stay in next: a ryokan

What inbound visitors want to do next time: stay in a ryokan. Only 23.9% actually did on this trip, so the demand is ahead of the supply

Japan Tourism Agency, Consumption Trend Survey for Foreigners Visiting Japan, 2025 annual report

93.8%

Over nine in ten who stayed are satisfied

Share of inbound visitors who stayed in a ryokan and said they were satisfied. For onsen bathing it is 94.6%

Japan Tourism Agency, Consumption Trend Survey for Foreigners Visiting Japan, 2025 annual report
  • POV video of cleaning a guest room at Shimoda View Hotel

    Shimoda, Shizuoka

    Hotels & ryokan

    Shimoda View Hotel

    1.99M views

  • POV video of a stylist coloring hair at a Shibuya salon

    Shibuya, Tokyo

    Hair salon

    A hair salon in Shibuya

    2.3M views

  • POV video of a food truck selling braised-pork burgers at an event

    Japan National Stadium, Tokyo

    Food truck

    Iwasaki Honpo (braised-pork burgers)

    1.51M views

  • POV video of making toppings in a pudding kitchen
    Sweets maker

    Tokyo Tenryu

    1.0M views

  • POV video of a coin ring workshop

    Asakusa, Tokyo

    Craft workshop

    RAGTIME COIN FACTORY

    790K views

  • Video of an acai bowl shop owner presenting the menu

    Kawaramachi, Kyoto

    Café

    Sugary, an acai bowl shop

    4.6M views

  • POV video of a J.League home match, filmed through the eyes of the club's media officer
    Football club

    Reilac Shiga FC

  • Ad video for a fan-cooled vest
    Ad video

    Landmark Co., Ltd.

  • POV video walking through the night-time art at a hot spring glamping site

    Kitaibaraki, Ibaraki

    Glamping

    Izura Hot Spring

4 benefits of inbound marketing for hotels and ryokan

  1. 01

    Hot springs and breakfast need no translation

    A clip made for a Japanese audience can end up reaching travelers abroad without any translation.

  2. 02

    Get on the shortlist before the trip

    Booking sites compare places people already know. Be on social media they browse before the trip, and you get chosen first.

  3. 03

    Reach countries that travel on weekdays and off-season

    Reach the markets that travel on weekdays and in the off-season, on the platforms used there, and you can fill rooms without cutting prices.

  4. 04

    Follow a video all the way to a booking

    Connect a booking page in the guest's language to tracking, and you can see which video from which country brought in bookings.

Four reasons hotels and ryokan choose TripClear for inbound marketing

  1. A local's eye

    Native English and Chinese speakers on staff

    We don't translate, we rebuild for each market. Native speakers handle replies to comments as well.

  2. 20M+combined followers

    Strong in travel

    From your location and room mix, we decide which markets will come on weekdays and in the off-season.

  3. Joined-up channels

    A full range of marketing solutions

    We set up tracking and a multilingual booking page first, then run ads only on the best-performing videos, aimed at the target countries. Services to combine with

  4. Cast by country

    Overseas creators, too

    We cast local and Japan-based creators who suit your property's style and guests.

POV Studio

POV leans on no words, so rolling it out market by market moves faster.

POV is vertical video shot from the viewer's own point of view. Because it leans on no dialogue, a language barrier never becomes a barrier to the footage.

  • Illustration of a first-person video on a vertical phone with a long playback bar, a save icon and a search bar

    3.8×

    More saves, more branded search, longer viewing

    A typical reel holds viewers for 5 to 10 seconds; a POV view lasts 30 to 40. Save rates run 3.8× those of ordinary video, and branded search is up 68%.

  • Illustration of vertical videos arriving by paper plane from the first week of a calendar

    7days

    Very fast turnaround

    Delivery in as little as seven business days. The four to six weeks that casting would take shrinks, so you make the busy season.

  • Illustration of a person walking while filming in first person with a compact camera on their chest

    0

    No cast, no risk

    No performer's likeness or words can turn into a problem across borders. Swapping out a scene takes a day.

  • Illustration of thumbnails for many vertical videos produced from a single source clip

    20/month

    Volume at low cost

    From 20 videos a month at 30,000 to 80,000 yen each. Swap the subtitles and voice-over, and the same footage serves country after country.

See POV Studio

Creative that moves people

Now that social media has become the main battleground for business, what it takes is strategy and memorable content, together. Delivering both is what TripClear does best.

By focusing on the experience people get through a product or service, and on the process of how things are actually made, we turn that content into brand recall, sales, and hiring.

  • Video save rate

    3.8×

    Average save rate versus standard video

  • Branded search growth

    +68%

    Growth in brand-name searches driven by POV video

  • Lower ad CPA

    -42%

    Measured CPA reduction versus existing social ads

Our creative work

See all
  • POV video of cleaning a guest room at Shimoda View Hotel

    Shimoda, Shizuoka

    Hotels & ryokan

    Shimoda View Hotel

  • POV video of a stylist coloring hair at a Shibuya salon

    Shibuya, Tokyo

    Hair salon

    A hair salon in Shibuya

  • POV video of a food truck selling braised-pork burgers at an event

    Japan National Stadium, Tokyo

    Food truck

    Iwasaki Honpo (braised-pork burgers)

  • POV video of making toppings in a pudding kitchen
    Sweets maker

    Tokyo Tenryu

  • POV video of a coin ring workshop

    Asakusa, Tokyo

    Craft workshop

    RAGTIME COIN FACTORY

  • Video of an acai bowl shop owner presenting the menu

    Kawaramachi, Kyoto

    Café

    Sugary, an acai bowl shop

  • POV video of a J.League home match, filmed through the eyes of the club's media officer
    Football club

    Reilac Shiga FC

  • POV video of cutting an exhaust and fitting a variable valve in a repair shop
    Auto repair

    Doggies outfit customs (Dufflyer LLC)

  • POV video of a glamping site staff member checking guests in

    Kitaibaraki, Ibaraki

    Glamping

    Izura Hot Spring

See our results →

Process

From choosing the target country to running the multilingual accounts: how it actually runs at a hotel or ryokan

From agreeing the objective through multilingual operations and repurposing into ads, alongside you the whole way

  1. 1Inquiry and quote

    We ask which countries you're targeting and how you welcome visitors, set platforms and scope per country, then quote.

  2. 2Aligning on objectives

    It starts with which rooms, when, and filled by travellers from which country.

  3. 3Audience research

    We identify who, from which country, is looking for somewhere to stay, and where.

  4. 4Choosing platforms and building the booking path

    Before any posting, we start with the side that takes the booking.

  5. 5Filming at the property and producing multilingual content

    Filmed without stopping the operation, then rebuilt per market.

  6. 6Going live, scaling, and monthly reporting

    Videos that got a response get widened through advertising and PR.

The platform mix for accommodation, and what we watch on each

RED (Xiaohongshu)Chinese-speaking markets Where they search before the trip. Rooms, onsen and breakfast kept there

What we watchViews from search, saves, profile visits

TikTokEnglish-speaking markets and Southeast Asia The way in. Following the route through the property in first person

What we watchViews, average watch time, profile visits

InstagramEnglish-speaking markets Where consideration lands. The character of the property and the rooms

What we watchSaves, profile visits, link clicks

Paid socialMeta and TikTok Winning videos delivered to travellers in the target countries

What we watchArrivals at the booking page, cost per booking

Your own site and booking engine Multilingual rate plans and measurement in order, taking direct bookings

What we watchDirect bookings, OTA share, average room rate

This mix is only an example. Target countries and the team you have on site change the order.

We'll lay out the approach and cost for your business when we talk

Consultations and quotes are freeRequest a quote

FAQ

Questions we are often asked by hotels and ryokan

Can you film in the busy season? Will it take the front desk or housekeeping away from their work?

It won't. Choose POV, with one operator tracing the guest route, and two hours gives twelve videos' worth. Batch shoots once or twice a month, outside check-in and breakfast hours. There is more on POV video for hotels and ryokan.

Won't this damage our relationship with the OTAs?

This isn't a proposal to drop them. Keep them as a channel, add ways for inbound visitors to find you themselves on social, and layer commission-free direct bookings on top.

Can we run multilingual accounts without staff who speak English or Chinese?

It runs in Japanese alone. Translation, voiceover, subtitles and comment handling sit with our native-speaker team, so the property can keep filming and sharing material in Japanese.

Do we need to run RED (Xiaohongshu) as well?

It depends on the country. Going after visitors from China, Taiwan and Hong Kong, it is unavoidable. If English-speaking markets and Southeast Asia are the core, Instagram and TikTok come first. We never launch everything at once.

Even if views grow, won't bookings stay flat?

Which is exactly why views aren't the KPI. Measurement tags and the multilingual booking page go in first, and it is judged on arrivals at the booking page and direct bookings. Monthly reporting leads with the booking path numbers.

Can we try one property, over a short period, first?

One property over a short period is fine. Running a pilot before rolling out, then taking the numbers to head office, is something we often suggest. If the property already has a Japanese account, recutting existing material is the way in.

What does it cost, and what is the going rate?

It depends on the number of target countries, the platforms and accounts we run, and how many languages are covered. We quote individually after a hearing. If ads are used too, delivery costs are paid to the platforms at cost, separately from the quote.

Can we hire you for multilingual social media management or inbound tourism support?

Our inbound marketing support covers multilingual social media management and inbound tourism support together. We use Instagram and TikTok for English-speaking markets and Xiaohongshu (RED) and Douyin for Chinese-speaking markets, and handle everything from multilingual captions and subtitles to local KOC/KOL campaigns and ad delivery.

Which company runs this service?

TripClear Inc., based in Shinsen-cho, Shibuya, Tokyo. Our core is social media management and vertical short-form video production, and we support hotels and ryokan. For the company profile, see Company.

Do you have case studies or a track record with hotels and ryokan?

Our case studies with hotels and ryokan are introduced on the social media management page. Our track record across industries is collected in Works.

Which languages and platforms do you cover?

For inbound visitors we run multilingual accounts, mainly in English and Chinese. Alongside Instagram and TikTok we cover RED (Xiaohongshu) and Douyin for the Chinese-speaking market. Campaigns with KOCs and KOLs (local creators with influence) are designed by the same team.

Get in touch

Inbound marketing for
hotels and ryokan.
Get in touch,
we're always happy to talk

Free consultations and quotes available