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Multilingual Solution for Real Estate & Housing

Inbound Social for
Real Estate & Housing

The inbound audience that works in real estate isn't tourists. We run multilingual accounts for foreigners already living in Japan looking for a flat, and for people looking for a home from abroad.

  • Instagram
  • TikTok
  • Xiaohongshu (RED)

Numbers

Foreign residents have passed four million. Three landlords in ten will take them, and video crosses the language barrier

4.12m

Foreign residents have passed four million

4,125,395 foreign residents at the end of 2025. A record for the fourth year running, and 3.3% of the population

Immigration Services Agency, as at the end of 2025

68.9%

Seven landlords in ten don't take foreign tenants

Share of landlords who said they do not accept foreign tenants. Which means the properties that do get chosen

Japan Property Management Association, FY2022 survey, independently checked

132,291firms

There are 130,000 agencies, and the number is still rising

Number of licensed real estate agencies. Up for the eleventh year running

Ministry of Land, Infrastructure, Transport and Tourism, FY2024 Survey of the Real Estate Brokerage Act, October 2025

63.6%

The property information people see on social is viewing video

The most common property information people saw on social media: viewing videos and room tours. A floor plan needs no language

Ielove GROUP, 2026

54.3%

What gets looked at most is photos of the property

The top thing people weight in a listing. Property video comes in at 26.3%, up 4.9pt on the previous year

Zentaku and Zentaku Hosho, 2025 White Paper on Housing and Living, July-August 2025 (aged 20-65, n=5,000)

47.4%

Half of agencies still aren't using social media

Estate agencies who said they make no use of social media. A market for whoever goes first

Ielove GROUP, March 2026 (estate agencies, n=95)

Issues

Three things that actually get stuck on multilingual work in real estate

Illustration of a scrolling screen of property cards, one room in a different colour

01

The terms are there; the worry isn't answered

Will they pass referencing, what are the deposit and key money, what gets charged on moving out. A listing answers none of it.

The fixWe answer it up front with a multilingual FAQ and LINE auto-replies covering referencing, deposits and key money.

Illustration of an estate agent running with keys in hand in front of a packed calendar

02

The office can't take what comes back

Which properties accept foreign tenants, how referencing works, what language the contract is in. Post without settling that and you get enquiries you can't answer.

The fixWe pick the audience — students, expatriates — and line up the properties that accept them and the referencing process first.

Illustration of a staff member staring at a silent desk phone and an empty email inbox

03

Translated, and never searched

Nobody searches your company name or a property name. It has to be rebuilt in the searcher's words: the train line, the university, the workplace.

The fixWe swap the subtitles and voiceover into the searcher's words: train lines, universities, workplaces.

Process

From choosing the audience to running the multilingual accounts: how it actually runs in real estate

Workflow

From agreeing the objective through multilingual operations and repurposing into ads, taken on together

Illustration of agreeing the objective and defining the result being targeted

Phase01

Agreeing the objective and what you can accept
  • Defining the audience
  • Confirming which properties accept foreign tenants
  • Language support at contract stage

It starts with which enquiries you can actually take.

Students, expatriates, people moving within Japan, buyers. Once that is settled, we confirm the range of properties that accept foreign tenants and the language support at contract stage.

Illustration of audience research into social media use by country and generation

Phase02

Audience research
  • How people search, by language
  • Confirming demand in the area

We work out who, in which language, is looking for a flat, and where.

Chinese speakers look on RED (Xiaohongshu), English speakers on Instagram and TikTok. We check every university and employer in your operating area, one by one.

Illustration of the phase choosing platforms to match the target audience

Phase03

Choosing platforms and building the multilingual landing layer
  • A role for each platform
  • Multilingual FAQ and form
  • Tracking tags

Before any posting, we build the layer that receives the enquiry.

A multilingual FAQ and enquiry form, auto-replies on the LINE official account, measurement tags on your site. Posting starts once those are ready.

Illustration of producing multilingual content through translation and voiceover

Phase04

Filming and multilingual content production
  • Batch filming vacant units
  • Native translation and voiceover
  • Rebuilt by language market

We film in Japanese and rebuild it for each language market.

One operator traces the tenant's route and films vacant units in batches. Native translation, voiceover and subtitles go on, and it gets rebuilt from there.

Illustration of scaling official accounts and KOC campaigns into paid media

Phase05

Going live, scaling, and monthly reporting
  • Running multilingual accounts
  • Casting Japan-based creators
  • Repurposing winners into ads

Videos that got a response get widened through advertising and casting.

Casting Japan-based creators runs in parallel. Monthly reporting is built on enquiries in other languages and how many reached a viewing or an office visit.

FAQ

Questions we are often asked in real estate and housing

How is this different from inbound tourism work?

The audience is completely different. What works here is foreigners already living in Japan looking for a flat, and people buying a home from abroad. What they weigh isn't scenery; it's referencing and contract terms.

We aren't set up to accept foreign tenants. Can we still start?

You can. But before any posting, we start by settling the terms of acceptance together. We write down what you can handle and publish only what you can answer within it.

Can we run multilingual accounts without staff who speak English or Chinese?

The posting side is fine. Translation, subtitles, voiceover and comment handling sit with our native-speaker team. The rules for replying after an enquiry we build with you.

Do the property advertising disclosure rules apply to multilingual posts too?

They do. Whatever the language, the Real Estate Brokerage Act, the fair competition code and the advertising law all apply. We fix the required disclosures in the Japanese copy and check them again after translation.

Does posting to people overseas really lead to a signed contract?

The audiences to start with are people whose arrival date is set and people already living in Japan who are moving. From everything we have run, it doesn't progress unless you narrow to those. The judgement comes from enquiries and viewings.

Do you have multilingual results in real estate and housing?

We talk through examples and the process from close areas when we meet. For the results with numbers behind them, see the Social media management for estate agencies page.

Services

Every social marketing service can be taken
on its own or in combination

View the full service lineup

Multilingual posting for
real estate and housing.
Get in touch,
we're always happy to talk

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