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Performance-based Recruitment Marketing for
Hotels & Ryokan

With short social videos,we build a system that brings in applicantsand run all of it for you.

  • Agency fee¥0
  • PricingPerformance-based
  • Until they joinSupport

We focus on the working day of housekeeping, front desk and kitchen staff and the back of house of a hotel or ryokan, and use it to bring in applications from people job boards never reach.

Platforms we cover

  • TikTok
  • Instagram
  • YouTube
  • Meta ads
  • Official LINE account
  • Graduate applications at a hair salon

    30x

  • Part-time applications at a restaurant

    370 applicants

  • Total views across accounts we run

    500M+

Staff shortages at inns are the worst of any sector

77.5%

Eight in ten hotels post a vacancy and get no applications

Share of city and resort hotels who said they receive no applications against their vacancies. For ryokan it is 61.8%

Japan Tourism Agency, Survey of Recruitment and Development in the Accommodation Industry, March 2025 (n=363)

59.0%

The staffing shortage is the worst of any sector

Share of ryokan and hotels reporting a shortage of non-permanent staff. The highest of any sector

Teikoku Databank, Survey of Corporate Labour Shortages, October 2025

55.4%

Once in: Over half leave within three years

Share of university graduates joining accommodation and food service who leave within three years. For school leavers it is 64.7%

Ministry of Health, Labour and Welfare, Turnover Among New Graduates, October 2025

20.0%

The top reason for leaving: not getting to do the work they wanted

The top reason for leaving given by people who moved from accommodation to another industry. Physical demands follow at 16.7% and mental strain at 14.0%

Japan Tourism Agency, Survey of Recruitment and Development in the Accommodation Industry, March 2025 (N=300)

21.8%

Within the industry, they move for family reasons and pay

The second reason for moving within the accommodation industry: dissatisfaction with pay. Family circumstances leads at 22.7%

Japan Tourism Agency, Survey of Recruitment and Development in the Accommodation Industry, March 2025 (N=119)

36.4%

Four in ten high-turnover properties run no training

Share of properties with turnover above 15% who said they run no training aimed at retention

Japan Tourism Agency, Survey of Recruitment and Development in the Accommodation Industry, March 2025 (N=143)
  • POV video of cleaning a guest room at Shimoda View Hotel

    Shimoda, Shizuoka

    Hotels & ryokan

    Shimoda View Hotel

  • POV video of a stylist coloring hair at a Shibuya salon

    Shibuya, Tokyo

    Hair salon

    A hair salon in Shibuya

  • POV video of a food truck selling braised-pork burgers at an event

    Japan National Stadium, Tokyo

    Food truck

    Iwasaki Honpo (braised-pork burgers)

  • POV video of making toppings in a pudding kitchen
    Sweets maker

    Tokyo Tenryu

  • POV video of a coin ring workshop

    Asakusa, Tokyo

    Craft workshop

    RAGTIME COIN FACTORY

  • Video of an acai bowl shop owner presenting the menu

    Kawaramachi, Kyoto

    Café

    Sugary, an acai bowl shop

  • POV video of a J.League home match, filmed through the eyes of the club's media officer
    Football club

    Reilac Shiga FC

  • POV video of cutting an exhaust and fitting a variable valve in a repair shop
    Auto repair

    Doggies outfit customs (Dufflyer LLC)

  • POV video of a glamping site staff member checking guests in

    Kitaibaraki, Ibaraki

    Glamping

    Izura Hot Spring

4 benefits of performance-based recruitment marketing for hotels and ryokan

  1. 01

    Reach people who aren't looking at job ads

    On social media, your videos reach people who could work at your property but never look at job ads.

  2. 02

    A smaller gap after joining

    People who have watched a day of housekeeping or front desk work on video find far fewer surprises once they start.

  3. 03

    Something to find when they search your name

    Job seekers look up your property on social media before applying. Showing the workplace there gives them the final push.

  4. 04

    Hiring videos that promote the property too

    Hands making up a guest room or a staff room with the staff meal let guests peek behind the scenes too.

Four reasons hotels and ryokan choose TripClear for performance-based recruitment marketing

  1. 10M+views/month

    Strong in video creative

    We put into words why long-serving staff stay and the inconveniences worth showing up front, then film housekeeping, front desk and kitchen work. POV Studio

  2. Results-based

    No ad management fee, no monthly fee

    Videos that perform are targeted at commuting distance and people considering relocating, with budget shifted by cost per application. See pricing

  3. Through to hire

    Full support, down to candidate nurturing

    LINE keeps you in touch with people who aren't ready to apply, and handles interview scheduling and reminders.

  4. Tied to marketing

    A full range of marketing solutions

    On the same day as the promotional shoot of your property, we also film the staff side. Services to combine with

Creative that moves people

Now that social media has become the main battleground for business, what it takes is strategy and memorable content, together. Delivering both is what TripClear does best.

By focusing on the experience people get through a product or service, and on the process of how things are actually made, we turn that content into brand recall, sales, and hiring.

  • Video save rate

    3.8×

    Average save rate versus standard video

  • Branded search growth

    +68%

    Growth in brand-name searches driven by POV video

  • Lower ad CPA

    -42%

    Measured CPA reduction versus existing social ads

Our creative work

See all
  • POV video of cleaning a guest room at Shimoda View Hotel

    Shimoda, Shizuoka

    Hotels & ryokan

    Shimoda View Hotel

  • POV video of a stylist coloring hair at a Shibuya salon

    Shibuya, Tokyo

    Hair salon

    A hair salon in Shibuya

  • POV video of a food truck selling braised-pork burgers at an event

    Japan National Stadium, Tokyo

    Food truck

    Iwasaki Honpo (braised-pork burgers)

  • POV video of making toppings in a pudding kitchen
    Sweets maker

    Tokyo Tenryu

  • POV video of a coin ring workshop

    Asakusa, Tokyo

    Craft workshop

    RAGTIME COIN FACTORY

  • Video of an acai bowl shop owner presenting the menu

    Kawaramachi, Kyoto

    Café

    Sugary, an acai bowl shop

  • POV video of a J.League home match, filmed through the eyes of the club's media officer
    Football club

    Reilac Shiga FC

  • POV video of cutting an exhaust and fitting a variable valve in a repair shop
    Auto repair

    Doggies outfit customs (Dufflyer LLC)

  • POV video of a glamping site staff member checking guests in

    Kitaibaraki, Ibaraki

    Glamping

    Izura Hot Spring

See our results →

Process

From the first conversation to going live. All you provide is the time to film

Strategy, filming, the landing page, advertising and LINE, all held by us rather than split up

Illustration of our team member and a client talking across a table

01Contact us

We learn about your hiring situation and walk you through the next steps.

Illustration of the discovery phase, sorting through hiring problems and building the persona

02Discovery and persona work

It starts with which roles, and how many people short.

Illustration of the filming phase, capturing employee interviews and the workplace

03Filming

We film the working day without staging it.

Illustration of the build phase: the dedicated landing page, official LINE and ad accounts

04Build

We put the place applications land in order first.

Illustration of the launch phase: campaigns live on Meta and TikTok, monitored daily

05Launch

Delivery starts as little as ten working days after filming.

Illustration of the optimization phase, improving the page and creative against live campaign data

06Optimization

Budget collects on the videos that got a response.

The surfaces used for accommodation recruitment, and what we watch on each

TikTokdiscovery Showing the day as it is to people not thinking of moving

What we watchViews, average watch time, traffic to the landing page

Instagramwhere searches land What someone who searched the company name sees. The people, the accommodation and the staff meals

What we watchProfile visits, saves

YouTubeunderstanding Following a day at greater length, closing off pre-interview doubts

What we watchRetention rate, views among applicants

Meta and TikTok ads Narrowed by area and age, split between commuters and relocators

What we watchCost per application, arrivals at the landing page

Recruitment landing page and LINE The landing layer. The form and the LINE follow, side by side

What we watchApplications, LINE follows, interview rate

The set-up is only an example. The roles you are hiring for and the commuting area change the order.

All of this, with no ad management fee and no fixed monthly fee.

Ad spend is billed at cost.

TripClear compared with other ways to hire

TripClearPay for results only Job boardsPay-to-list Typical
ad agency
Agency fee ¥0 Listing fee Around 20% of ad spend
Fixed monthly fee ¥0 Charged per listing period Often charged
Months with zero results ¥0 Listing fee still due Fees still due
Middleman cut None The board's cut is added None
Video, LP and LINE All handled by us Job ad copy only Often arranged separately
After hiring ends Your account
and LINE remain
Contact ends Depends on contract

The job board and ad agency columns show common pricing examples. What counts as one result, such as an application or a scheduled interview, is agreed in writing before the contract.

We'll lay out the approach and cost for your business when we talk

Consultations and quotes are freeRequest a quote

FAQ

Questions we are often asked by hotels and ryokan

Won't showing housekeeping and back of house damage the property's brand?

The recruitment video and account can be kept separate from the marketing ones. What appears is only the work as it functions. Where filming may happen is agreed before anything starts.

Our staff don't want to appear on camera. Can it still be made?

It can, without faces. POV (first-person) filming holds the camera at eye level and shows the hands, so the reality of the work comes through without anyone's face, and if someone leaves, the scene can be swapped out on its own. Consent from anyone appearing is taken in writing. How we film is set out on POV video for hotels and ryokan.

Should we drop the job boards?

No need. A board's role is reaching people looking right now. We keep that and add a way in that reaches people before that point.

Can you handle staff accommodation, live-in roles and hiring from further afield?

Hiring from further afield is included. Staff accommodation, meals and how people spend their days off always go into the plan. Advertising can be targeted by area, split between commuters and relocators.

How many people will we hire?

We can't promise a number. We turn applications, cost per application and interview rate into figures over a three-month test period and report them as they are.

Can the account we run for marketing cover recruitment too?

It can. Footage from inside the property shot for marketing transfers straight to the recruitment side. Once the volume and the formats start mixing, we suggest splitting the accounts.

What does it cost, and what is the going rate?

It's performance-based. There is no ad management fee and no monthly fixed fee; you pay only for the results you get. What counts as one result, such as an application or a scheduled interview, is agreed in writing before the contract. Ad delivery costs are paid to the platforms at cost, separately.

We want a recruitment-focused company to handle recruiting videos and social media job ads. Can you do that?

Our recruitment marketing support is a recruitment-focused service. We run social media job ads with short-form video ads on TikTok and Instagram, on a performance-based fee. The package covers recruiting video production, a landing page with an application form and an official LINE account, application follow-up on LINE, and ad management.

Which company runs this service?

TripClear Inc., based in Shinsen-cho, Shibuya, Tokyo. Our core is social media management and vertical short-form video production, and we support hotels and ryokan. For the company profile, see Company.

Do you have case studies or a track record with hotels and ryokan?

Our case studies with hotels and ryokan are introduced on the social media management page. Our track record across industries is collected in Works.

How far does your recruitment support go?

From planning, shooting and editing recruitment videos (vertical short videos) to running recruitment-focused social accounts, building the path to your job page, and measuring applications with a monthly report. The job is to reach the people job boards cannot, by showing the work itself on video. Pricing is performance-based.

We also run recruitment TikTok and social recruiting accounts using TikTok and Instagram Reels.

Get in touch

Hiring for
hotels and ryokan.
Get in touch,
we're always happy to talk

Free consultations and quotes available